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Our Services
  1. Inmate Services
  2. Inmate Booking
  3. DirectPay
  4. 911 & Sheriff's Office Recording
  5. Video Visitations for Legal & Medical Use
  6. Disaster Recovery
  7. Public Calling Cards
  8. Pay Phones
  9. System Maintenance

1. Inmate Web-based Call Manager
 

Fast. Easy. Secure.
24/7 Web based access to your facility from any computer.
From any location with high speed access.

  1. Live Call Monitoring
  2. Access All Recordings
  3. Track and Listen to all or portions of Inmate and Visitation Phone Recordings
  4. Bookmark Locations in Call
  5. Download and Save Recordings
  6. 24/7 Live Call Monitoring for
    1. inmate phones
    2. visitation phones
    3. video visitations
  7. Add and Remove PIN Numbers for Security

Easily Block Phone Numbers from Inmates

 

Administrator Tools

  • Assign Users and Security Levels for All Administrators
  • Track Administrator Usage for Security Purposes
  • Search Calls by Date, Number Called, Phone Location, Pin, Start/ Stop Time, Length
 
2. Inmate Booking
 

Flexible Inmate Booking System
Combine State-of-the-Art Web Capabilities to Build a Booking System Unique to Your Needs.

  • Interacts with systems such as The Vine and NCIC
  • Allows for secure, off-site access using a high-speed internet connection
  • Customizable to your facility’s needs
  • Special features added at your request
 
3. DirectPay
 

Advance payment for talk time; no more billing rejections

Why Direct Pay for Inmates?

What does Money Order "LOGOS" means?

Make Calls To:

  • Mobile phones
  • Phones with collect call blocks
  • Non-billable numbers & phone companies
  • Boosts Revenue
  • Greater financial control for inmate’s family
  • No card number required, calls go straight through
  • Number specific
  • Easy to purchase,  manage and use Visa, Master Card,  Discover, American Express

 
4. 911 & Sheriff's Office Recording
 

Record phone calls and radio conversations at the law enforcement and emergency offices of your choice

  1. 911 Emergency Dispatch
  2. Sheriff’s Office
  3. Police
  4. Fire
  5. City Hall
  6. Other Government Facilities

Secure access, 24/7 from any site
Password protected

 
5. Video Visitations for Legal & Medical Use
 

You don’t have to be a Fortune 500 Company to afford Video services for your business.
Public Use, Hospitals, Nursing Homes

Virtual Visitation allows you to visit Friends and Loved Ones in 3 easy steps.

  1. Login to the Web-based interface and create an account
  2. Schedule the session
  3. Connect to the server at the scheduled time to begin the visitation session
 
6. Disaster Recovery
 

Secured, Bonded & Insured
We keep your information safe and your operations protected.

  1. Our grounds and storage location are heavily monitored 24/7 using live video and security alarms
  2. We Provide Secure, Bonded Off-Site Data Storage
  3. Fiber Optic Lines
  4. Never Down
  5. Controlled Access
  6. Back Up Generators
  7. Climate Controlled

We can store and quickly retrieve your hard drive after a disaster.

We store your company data at a central location and in the case of system failure, Act of God, or vandalism we can quickly retrieve and restore valuable information.

 
7. Public Calling Cards
 

Great for…

  1. Traveling
  2. Rehabilitation
  3. Halfway Houses

Benefits…

  • Discount Rates
  • Rechargeable Time
  • Toll Free Access
 
 
8. Pay Phones
 

CTC installs and maintains pay phones thru out North Louisiana. Since 1985 ,we have been in the pay phone business. CTC also will do new installations in homes, for more information contact us at info@citytelecoin.com

 
9. System Maintenance
 

System maintenance is provided 24 hours a day 7 days a week . A after hour phone number is provided to the correctional facility.

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